Frequently Asked Questions
Everything you need to know about your Brunotti sports gear and orders.
What is the standard delivery time for my order?
Orders are typically processed within 24 hours. Delivery usually takes 2-4 business days depending on your location. You will receive a tracking link via email once your package leaves our warehouse.
Can I return my sports gear if it doesn't fit?
Yes, we offer a 30-day return policy. Items must be unworn, in their original packaging, and with all tags attached. Please use our online portal to initiate a return and receive a shipping label.
Are Brunotti products covered by a warranty?
All our products come with a 2-year warranty against manufacturing defects. If your gear fails due to a production error, please contact our customer service team with photos of the issue.
How should I maintain my technical winter and water wear?
To preserve the waterproof coating, we recommend washing at 30°C with a technical detergent. Avoid fabric softeners and do not tumble dry unless specified on the care label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various local payment methods like iDEAL and Klarna for flexible billing.
Do you ship internationally?
Yes, we ship to most countries within Europe and several international destinations. Shipping costs and delivery times vary by region and will be calculated at checkout.